About
I’ve been breeding and selling springtails since 2017, supplying healthy, high-quality cultures to hobbyists and collectors. What started as a passion has grown into Exotic Springtails, where I share my experience and offer a variety of carefully maintained springtails.Follow me on Instagram:@exoticspringtails
Shipping policy
To avoid weekend transit delays, orders are typically dispatched Monday through Wednesday. Dispatch may be temporarily paused during extreme temperatures to ensure organism safety.
Delivery Policy Exotic sprintails is not liable for transit delays caused by couriers, weather, strikes, or customs. Customers are responsible for providing an accurate address and collecting parcels promptly.
Live Arrival Guarantee (DOA) To be eligible for coverage, you must report issues with clear photos or video of the unopened container within 24 hours of delivery. The parcel must not be left unattended for extended periods.
-
Standard Shipping: Covered by a Replacement-Only Guarantee. Verified DOA items will be replaced; refunds are not available for standard delivery.
Exclusions Coverage is void if orders are placed against extreme weather advisories, parcels are collected late, incorrect address details are provided, containers are opened before taking proof, or losses occur post-delivery due to improper care.